Trading Terms

Introduction
www.caddon-hives.co.uk is hosted by Absolute web design and is owned and operated by Caddon Hives Ltd.

Registered Office:
Caddon Hives Ltd
Caddon Lynns
Caddon Foot Rd
Clovenfords
Galashiels
TD13LY

Tel: 01896850755
Email:Caddon_hives@yahoo.co.uk

Registered in Scotland, UK,
Registration no. 454334
VAT Reg No : 170 5382 17

Trading Terms
Ordering

You may place an order to purchase a product advertised on the website by following the onscreen prompts after clicking on the item of interest. You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the ‘SUBMIT’ button on the final checkout page. After submitting an order to us, you will be sent an order acknowledgement email with details of the products you have ordered. Please note this email is an acknowledgement only and not an acceptance of your order. All orders placed by you are subject to acceptance by us. If your order includes products which are not available from stock, we will contact you by email or telephone. You will have the option to wait until the goods are available from stock or to cancel the order.

Prices and Payment
All prices are in pounds (£) sterling. We are VAT registered, so VAT is payable. Prices may change at any time prior to, but not after, acceptance of your order. We cannot accept your order until you have paid for it in full. Payment can be made by most major credit or debit cards (We regret we are unable to accept American Express). By using a credit/debit card to pay for your order, you confirm that the card being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment then we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order. In the unlikely event that the price of an item has been incorrectly advertised on the website, we will contact you by telephone or email. If you are not happy to proceed with the order at the correct price, we will cancel the order. We are not obliged to supply products at the incorrect price.

Claims
Any claims whatsoever of any kind, including shortages, unsatisfactory quality etc, must be notified to our Sales Office within 7 days of receipt of goods. The Company warrants that where applicable the Goods are at the time of supply within usual tolerances as to quality and finish and will replace or refund (at its option) the price of any Goods which do not comply with this warranty to the maximum of the price invoiced for the Goods. As the Company is generally unaware of the use to which its Goods will be put, all conditions and warranties as to fitness for the purpose whether express or implied and whether arising by statute or common law are excluded.